Ever notice when searching for a service or product how some business reviews are listed right next to their name? Want to know how you can get reviews and get them listed next to your business in results? Well let’s start by looking at some practices which can help you get more reviews. We’ll then talk about what reviews are good and why a 3 star review may be as good as a 5 star review.
How To Get Business Reviews
Best way to get reviews is to ask for them. Every business has great clients which would love to tell others about their experience. Simply asking someone to leave a review is great, but where are they leaving it? Make it easy for you customers and provide them some links. For instance some people use Facebook, but not Google and so on. Even paid services in many cases allow you to leave reviews without pay for their services. (Check out HomeAdvisor and Angie’s List). We have found some clients are willing to even record video testimonials and reviews, which can be very powerful. Seeing and hearing someone, especially if they are known the community can really lend credibility to your business.
What Is A Good Review Rating
So if you get a 3 out of 5 review rating, is that good? Well it depends, it could be very good. The best way to know how your reviews are doing it to compare them with your competitors in the area. What kind of reviews are they getting? You may even want to dive a little deeper and look at other reviews left by specific people. You may find that a 3 or 4 star is great as they never give out 5 stars. A bad rating every once in a while isn’t bad either, especially if you work to resolve the problem. Visitors might like the honesty of the review and knowing that if a problem does arise you are ready to remedy the situation. You should always monitor your reviews online and see what customers are posting about you. If you don’t have the time to do this yourself everyday, you should read this article as to what what Red 3 can do to help you.
Bottom line, make sure you ask for reviews and you post them online. As customers look over your website and your competitors, you want to make sure they don’t choose someone else based on reviews. You can also fix bad reviews with some effort.
